Privacy Policy

Privacy Policy – vezenev.com

Introduction
VEZENEV SHOP LLC (“we,” “us,” or “our”) values your trust and is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the rights and choices available to you regarding your personal data.

Information We Collect
We collect information both directly from you and automatically when you interact with our website.

a. Information you provide directly:

• Contact details: name, email, phone number, billing and shipping address

• Account information: username, password, and order history

• Payment details: card or third-party payment tokens (we do not store full card numbers; all transactions are securely processed by authorized providers)

• Customer service messages and feedback

• Marketing preferences and communication consent

b. Information collected automatically:

• Technical data: IP address, browser type, operating system, device ID, referring pages, and timestamps

• Cookies and similar technologies: used for site optimization, analytics, and personalized experiences

• Usage activity: products viewed, searches made, and interactions with our website

How We Use Your Information
Your personal data is used to:

• Process and fulfill orders efficiently

• Manage returns, refunds, and exchanges

• Provide customer support and respond to inquiries

• Facilitate secure payments and prevent fraud

• Personalize your browsing and shopping experience

• Send order updates and shipping notifications

• Analyze performance and improve marketing campaigns

• Comply with applicable legal and regulatory requirements

Legal Bases for Processing (if applicable)
For users in certain regions, we process data based on:

• Contract performance: to fulfill orders or provide services

• Legitimate interests: fraud prevention, analytics, and site optimization

• User consent: for marketing communications or cookie preferences

• Legal obligations: compliance with laws and regulations

Sharing & Disclosure of Personal Information
We may share your data with trusted third parties who assist in operating our business, including:

• Service providers: shipping carriers, payment processors, hosting providers, and marketing platforms

• Analytics and advertising partners: to improve campaigns and understand user behavior

• Regulatory bodies: if required by law or to protect our rights

• Business transfers: in the event of a merger, acquisition, or restructuring

All third parties are contractually obligated to protect your data and use it only for authorized purposes.

California / CCPA – Do Not Sell or Share My Personal Information
California residents can request to opt out of the sale or sharing of their personal data by emailing support@vezenev.com.

Your Rights
Depending on your location, you may have the right to:

• Access and obtain a copy of your personal data

• Correct or delete inaccurate or outdated information

• Opt out of marketing emails and promotional communications

• Request data portability or restrict processing

• Object to certain types of data use

• Withdraw consent at any time (if processing is consent-based)

To exercise these rights, contact support@vezenev.com with sufficient information to verify your identity.

Cookies & Tracking Technologies
We use cookies, pixels, and similar tools to improve site performance, remember your preferences, and personalize your experience. You can manage or disable cookies through your browser settings or our cookie preference tool.

Third-Party Links & Services
Our website may link to third-party sites or tools (e.g., payment processors, social media platforms). We are not responsible for how these third parties collect or use your information. Please review their privacy policies before providing any data.

Data Security & Retention
We implement industry-standard security measures to protect your information. While no online system is completely secure, we comply with applicable breach notification laws. Your data is retained only as long as necessary for legitimate business or legal purposes.

Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from minors. Any such information discovered will be deleted promptly.

International Data Transfers
If you access vezenev.com from outside the United States, your data may be transferred and processed in the U.S. or other jurisdictions where our partners operate. We ensure appropriate safeguards are in place for these transfers.

Changes to This Privacy Policy
We may update this policy periodically to reflect changes in practices or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of our site constitutes acceptance of the updated policy.

Contact Us
For questions, requests, or privacy concerns, contact us:

📧 Email: support@vezenev.com
📍 Address: 705 Kingsford Dr, Lumberton, Texas 77657, United States
🏢 LLC: VEZENEV SHOP LLC
🌐 Domain: vezenev.com